Terms of Service

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an organization (“you”), and Austin Sensing Company (“Austin Sensing Company,” “Austin Sensing Co.,” “we,” “us,” or “our”).

These Terms govern your access to and use of our website, software platform, mobile applications, and related services (collectively, the “Services”).

By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you may not use the Services.

If you use the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Austin Sensing Company provides an airspace-monitoring and alert platform that displays aircraft and drone activity detected through supported sensors and data sources.

The Services may include:

• Airspace detection and monitoring
• Aircraft and drone identification
• Asset classification and whitelisting
• Monitored airspace zones
• Incursion and proximity alerts
• Historical activity, analytics, and playback
• Reporting and administrative tools

The Services are intended for monitoring and situational awareness only. Austin Sensing Company does not command, control, coordinate, or operate drones or aircraft.

You remain responsible for all operational, safety, security, and regulatory decisions. The Services should not be used as the sole basis for emergency, law-enforcement, aviation, or safety-critical decisions.

You must be at least 18 years old to use the Services.

You agree to:

• Provide accurate and current account information
• Maintain the confidentiality of your login credentials
• Restrict account access to authorized users
• Notify us promptly of suspected unauthorized access
• Accept responsibility for activity conducted through your account

We may suspend or terminate accounts containing inaccurate information or accounts used in violation of these Terms.

The Services, including their software, source code, databases, functionality, designs, text, graphics, trademarks, and logos, are owned by or licensed to Austin Sensing Company and are protected by applicable intellectual-property laws.

Subject to these Terms and any applicable service agreement, Austin Sensing Company grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the Services for your authorized internal purposes.

You may not copy, modify, distribute, sell, license, reverse engineer, or commercially exploit any part of the Services except as expressly authorized in writing by Austin Sensing Company or permitted by applicable law.

Austin Sensing Company retains all rights not expressly granted under these Terms.

You retain ownership of information you submit to the Services.

You grant Austin Sensing Company the limited right to host, process, transmit, and display that information as necessary to provide, maintain, secure, and improve the Services.

The platform may store drone serial numbers and aircraft ICAO identifiers to classify or whitelist known assets. You are responsible for ensuring that information you submit is accurate and that you have the necessary authority to provide it.

You may not submit information that violates applicable law or the rights of another person or organization.

Fees, billing terms, and subscription periods will be specified in the applicable order form, service agreement, or online purchase process.

We accept payment by ACH bank transfer, wire transfer, credit card, or another mutually agreed commercial payment method. Unless otherwise stated, all payments must be made in U.S. dollars.

You agree to provide accurate billing information and pay all applicable charges and taxes. We may correct pricing errors and refuse or cancel orders affected by those errors.

If your subscription renews automatically, you authorize us to charge your payment method for each renewal period until the subscription is canceled.

You may cancel a subscription through your account or by contacting us. Unless otherwise stated in an applicable agreement, cancellation will take effect at the end of the current paid term.

You may not:

• Use the Services for an unlawful or unauthorized purpose
• Attempt to gain unauthorized access to accounts, systems, or data
• Circumvent security or access-control measures
• Interfere with the operation or availability of the Services
• Upload or transmit malware, malicious code, or harmful material
• Use automated tools to scrape or extract data without written permission
• Copy, decompile, disassemble, or reverse engineer the Services except as permitted by law
• Impersonate another person or misrepresent your affiliation with an organization
• Use the Services to harass, threaten, monitor, or harm another person unlawfully
• Remove copyright, trademark, or proprietary notices
• Use the Services or their data to build or support a competing product
• Resell or provide unauthorized third-party access to the Services

We may investigate suspected violations and suspend or terminate access when reasonably necessary to protect the Services, our clients, or others.

The Services may display or process information received from third-party sensors, networks, data providers, maps, or other systems.

Austin Sensing Company does not control these third-party sources and does not guarantee that their data will always be complete, accurate, current, or available.

Third-party services may be governed by separate terms and privacy policies. Austin Sensing Company is not responsible for third-party products, services, or content.

Airspace detections and alerts may be delayed, incomplete, inaccurate, duplicated, or unavailable because of sensor coverage, environmental conditions, interference, equipment failure, data-source limitations, network availability, or other factors.

The absence of a detection or alert does not confirm that an aircraft, drone, or other object is not present.

Austin Sensing Company does not guarantee that the Services will detect, identify, classify, or alert on every aircraft, drone, or airspace event.

The Services are “commercial products” and “commercial services,” as those terms are defined under applicable federal acquisition regulations.

If the Services are acquired by or on behalf of a U.S. government agency, they are provided subject to these Terms and any applicable FAR or DFARS provisions governing commercial software and technical data.

We may modify, update, suspend, or discontinue all or part of the Services at any time.

We do not guarantee that the Services will be continuously available or free from interruptions, delays, vulnerabilities, or errors. Maintenance, updates, equipment failures, network outages, and third-party systems may affect availability.

We may correct errors, inaccuracies, or omissions in the Services without prior notice.

These Terms remain in effect while you use the Services.

We may suspend or terminate your access if you:

• Violate these Terms
• Fail to pay applicable fees
• Create a security, legal, or operational risk
• Use the Services in a manner that may harm Austin Sensing Company, our clients, or others

Upon termination, your right to use the Services ends immediately. Provisions that are intended to survive termination will remain in effect.

Our collection and use of personal information are governed by the Austin Sensing Company Privacy Policy.

You are responsible for reviewing the Privacy Policy and ensuring that your use of the Services complies with applicable privacy and data-protection laws.

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, AUSTIN SENSING CO. DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AVAILABILITY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR CAPABLE OF DETECTING OR IDENTIFYING EVERY AIRCRAFT, DRONE, OR AIRSPACE EVENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, AUSTIN SENSING COMPANY AND ITS DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS INCLUDES LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to defend, indemnify, and hold harmless Austin Sensing Co. and its affiliates, officers, employees, agents, and partners from claims, liabilities, damages, losses, and reasonable legal expenses arising from:

• Your use or misuse of the Services
• Your violation of these Terms
• Information or content you submit
• Your violation of applicable law
• Your violation of another party’s rights

We may assume control of the defense of any matter subject to indemnification, and you agree to cooperate with that defense.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Before initiating arbitration, the parties agree to attempt to resolve any dispute through informal negotiations for at least 30 days after written notice of the dispute.

If the dispute cannot be resolved informally, it will be resolved through binding arbitration administered by the American Arbitration Association under its applicable rules.

Unless applicable law or the arbitration rules require otherwise, arbitration will take place in Travis County, Texas.

If a dispute proceeds in court rather than arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas.

Arbitration will be conducted only on an individual basis. To the fullest extent permitted by law, disputes may not be consolidated or brought as class, collective, or representative actions.

Claims involving intellectual-property rights, unauthorized access, theft, privacy violations, or requests for injunctive relief may be brought in a court of competent jurisdiction.

By using the Services, sending us emails, or completing online forms, you consent to receive electronic communications from Austin Sensing Company.

You agree that electronic agreements, notices, disclosures, and other communications satisfy any legal requirement that they be provided in writing.

These Terms, together with the Privacy Policy and any applicable order form or service agreement, constitute the entire agreement regarding your use of the Services.

If an order form or service agreement conflicts with these Terms, the order form or service agreement will control.

Our failure to enforce a provision does not waive our right to enforce it later.

If any provision is found unenforceable, the remaining provisions will remain in effect.

You may not assign your rights or obligations without our written consent. Austin Sensing Company may assign its rights and obligations as part of a merger, acquisition, financing, reorganization, or sale of assets.

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Austin Sensing Company.